What to know before changing mobile operators in Germany

A mobile phone is an essential item that we cannot do without. It allows us to stay connected with others and is used to manage our lives.

Everyone owns a mobile phone. We use it for business to send important documents, plan meetings, or stay connected with your friends and family. When choosing a mobile phone operator, it is important to keep in mind what your mobile needs are. We can do a German mobile operator comparison to find the mobile plan that suits not only our needs but our pockets too. If you are looking to change mobile operators in Germany, you can click on the link to be directed to reviews of the top-rated operators. Customer feedback is particularly useful and can help you decide which operator to use.


Types of Mobile Plans in Germany:

There are two main types of mobile plans. Pay-as-you-go allows you to top up your airtime and mobile data as needed. There is no monthly fee, and no contract involved. Pay-as-you-go is a convenient option for people who are in Germany on a business trip or holiday. 

A prepaid plan or contract allows you to make use of limited or unlimited calls for a monthly fee. Contracts are often for 12 or 24 months and are difficult to cancel. 

In Germany, mobile phone contracts are renewed automatically after your contract period has ended. Should you wish to cancel the contract at the end of the term, you will need to do so in writing at least three months in advance. If you want to cancel in the middle of your contract period, they require you to pay penalties. The penalty is usually the balance of the contract amount for the remaining time. This can often be costly and is not an option if you are just visiting the country.


Rules support customers in Germany:

The Federal Network Agency assists customers who have issues with their mobile phone operators. If you have notified your mobile operator that you do not want to renew your contract and it is done anyway, you can approach the Conciliation Committee for Telecommunications for help in your dispute. If you would like to move to another network but wish to keep your number, you can do so by paying a fee of 25 to 30 euros, once-off. Most mobile operators allow you to keep your number. 

Before choosing a mobile operator in Germany, do your research. Read reviews of the various networks and stores available. Compare the costs to make sure you are getting the best value for your money. Shop around until you are satisfied that you will be happy with your operator. If you take out a contract, read the terms and conditions thoroughly to make sure you understand what the service entails and that there are no hidden costs and clauses.


Conclusion:

Mobile phones have changed and improved so much in the last two decades. The technology available today is astounding, and there is almost nothing you cannot do with a mobile phone.

By Suzana